Elements and Performance Criteria
- Identify rental requirements
- Typical linen requirements for types of businesses are identified
- Quality standards of the clients' industry are identified
- Volume of linen and duration of rental period required is determined
- Appropriate linen is identified according to function and style requirements
- Preferred linen is considered in terms of cost requirements
- Linen is selected and requirements documented
- Coordinate delivery and collection timetables
- Selected linen is checked against stock availability and ordering requirements
- Pick up and delivery frequency is identified, according to required volume, and client location
- Pick up and delivery frequency is confirmed against production and ordering requirements
- Pick up and delivery schedule is coordinated
- Linen order and schedule are finalised and confirmed with client and correctly documented
- Complete linen rental
- Orders and delivery and collection requirements are documented
- Orders and delivery and collection requirements are discussed and confirmed with production supervisors
- Linen rental costs are calculated and provided for client consideration
- Linen rental terms and conditions are confirmed with the client
- Linen rental orders and schedules are documented
- Work is conducted according to OHS practices